How to fix ‘Your connection is not private’ error?

The “Your connection is not private” error happens when your browser cannot establish a secure connection. This occurs with the website you’re trying to visit. This issue is often related to SSL/TLS certificates or local configuration problems. Here’s how to fix it:

Your connection not private

1. Reload the Page

  • Simply refresh the page using F5 or Ctrl+R.
  • The error could be caused by a temporary issue.

2. Check Your System Date and Time

  • Incorrect system date or time can cause SSL/TLS certificate verification to fail.
    Steps to fix:
    • On Windows:
      Go to Settings > Time & Language > Date & Time and enable Set time automatically.
    • On macOS:
      Go to System Preferences > Date & Time and enable Set date and time automatically.

3. Clear Your Browser Cache and Cookies

  • Corrupt cache or cookies may trigger this error.
    Steps to clear:
    • On Chrome: Go to Settings > Privacy and Security > Clear browsing data. Then select Cached images and files. Also, select Cookies.

4. Use Incognito/Private Mode

  • Open the website in incognito or private mode to bypass some extensions or cached data.
    • In Chrome: Press Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac).

5. Disable Browser Extensions

  • Some extensions, especially VPNs or ad blockers, can interfere with SSL connections.
    Steps to disable:
    • In Chrome: Go to Menu (⋮) > More tools > Extensions and toggle off suspicious extensions.

6. Check Your Network

  • Switch to a different network: Try connecting to a different Wi-Fi network. Alternatively, use mobile data. This can help determine if the issue persists.
  • Forget and reconnect to the network: Disconnect from your Wi-Fi, forget the network, and reconnect.

7. Bypass SSL Warning (Not Recommended)

If you’re confident the website is safe:

  • Click Advanced on the error page, then click Proceed (unsafe).
    ⚠️ Only bypass this for trusted websites.

8. Check the Website’s Certificate

  • The issue may be with the website, not your device.
    • On Chrome: Click the padlock icon in the address bar and view the certificate information.
    • If the certificate is expired or invalid, contact the website administrator.

9. Disable Antivirus/Firewall (Temporarily)

  • Antivirus software or firewalls may block SSL certificates. Disable these temporarily to test if they’re the cause.
    ⚠️ Re-enable them after testing.

10. Update Your Browser and OS

  • Outdated software can lead to compatibility issues with certificates.
    Steps to update:
    • On Chrome: Go to Menu (⋮) > Help > About Google Chrome and check for updates.

11. Reset Your Browser Settings

  • Restore your browser to its default settings to resolve persistent issues.
    • On Chrome: Go to Settings > Reset settings > Restore settings to their original defaults.

12. Flush DNS and Renew IP

  • A corrupted DNS cache can cause the error.
    Steps:
    • On Windows:
      Open Command Prompt as Admin and type: ipconfig /flushdns ipconfig /renew
    • On macOS:
      Open Terminal and type: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Google Help:

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