If your laptop’s touchpad isn’t working, try these troubleshooting steps:

1. Check if the Touchpad is Disabled

• Use Function Key:
  • Press Fn + the touchpad function key (usually F6, F7, F8, or F9, varies by brand).
• Enable via Settings:
  • Windows: Go to Settings → Devices → Touchpad and ensure it’s turned on.
  • Mac: Go to System Settings → Trackpad and check the settings.

2. Restart Your Laptop

• Sometimes a simple restart fixes software glitches.

3. Check External Mouse or USB Devices

• If you’ve connected an external mouse or USB device, disconnect it and check if the touchpad works.

4. Update or Reinstall Touchpad Drivers

• Windows:
  1. Press Win + X, select Device Manager.
  2. Expand Mice and other pointing devices.
  3. Right-click on the touchpad driver (e.g., Synaptics, ELAN, or Precision Touchpad).
  4. Select Update driver → Search automatically.
  5. If updating doesn’t work, select Uninstall device, then restart your laptop.
• Mac: Ensure macOS is updated under System Settings → Software Update.

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5. Enable Touchpad in BIOS

• Restart your laptop and press the BIOS key (F2, F12, Esc, Del depending on the brand).
• Look for Internal Pointing Device and ensure it’s Enabled.

6. Check for Windows Updates

• Go to Settings → Update & Security → Check for updates.

7. Run Windows Troubleshooter

• Settings → Update & Security → Troubleshoot → Additional Troubleshooters → Hardware and Devices.

8. Perform a System Restore

• If the touchpad stopped working after an update, roll back to a previous system restore point.

1. Press Win + X, search for Create Restore Point.
2. This will open System Properties window.
3. Under System Protection → Click on System Restore.
4. This will open System Restore window.
5. From here, select Latest Restore Point, and proceed to continue.

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If none of these work, your touchpad may be physically damaged, and you may need professional repair.

Let me know which step worked or if you need further assistance! 😊 (Contact US)

Microsoft Forum: Fix touchpad problems in Windows

Detailed video below: