How to configure Microsoft 365 email in Outlook?

Configuring Microsoft 365 email in Outlook using modern authentication (OAuth 2.0) ensures a secure connection between Outlook and Microsoft 365 services. Here’s a step-by-step guide:

Step 1: Verify Modern Authentication Is Enabled

  • For Microsoft 365 Admins:
    • Go to the Microsoft 365 Admin Center.
    • Navigate to Settings > Org Settings > Modern Authentication.
    • Ensure Enable modern authentication is checked for Exchange Online.
  • For Outlook Desktop:
    • Modern authentication is supported in Outlook 2016 and later.
    • Ensure your version of Outlook is up-to-date.

Step 2: Open Outlook

  • If Outlook is already installed, open the application.

Step 3: Add Your Microsoft 365 Account

  • Go to File > Account Settings.
  • Under Account Information, click Add Account.

Step 4: Enter Your Email Address

Step 5: Authenticate with Modern Authentication

  • Outlook will redirect you to the Microsoft 365 login page.
  • Enter your Microsoft 365 credentials and click Next.
  • Complete the Multi-Factor Authentication (MFA) process if prompted.
    • This process might involve entering a code sent to your phone. Alternatively, you may need to approve a notification in an authenticator app. You could also use another verification method.

Step 6: Wait for Configuration

  • Outlook will automatically detect your account settings and configure your mailbox.
  • When prompted, click Done.

Step 7: Test the Configuration

  • Send a test email to ensure you can send and receive messages.
  • Confirm that the mailbox syncs properly, including calendar, contacts, and tasks.

Troubleshooting Tips

  • Error during authentication: Verify that modern authentication is enabled for your organization in Microsoft 365.
  • Older versions of Outlook: Upgrade to a version that supports modern authentication (Outlook 2016 or later).
  • MFA issues: Ensure MFA is set up correctly for your account.
  • Cached credentials: Clear saved credentials in the Windows Credential Manager if you’re having login issues.

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